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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tyler Hatch

September 20, 2024

1  out of  5
rating by Tyler Hatch
"Avoid State Farm like the plague. If you want an insurance company that will take care of you when things go wrong do not choose state farm. If you want a company that requires a lawyer to force them to hold up their end of the bargain, state farm is the place for you. They will screw you over with a smile on their face. Like a good neighbor state farm is there... months later... with half of the money they owe you... If you're thinking this is a one off case I encourage you to look up court cases in salt lake county and see how many people have had to take legal action against state farm just to get what they are rightfully owed. I tried working with state farm for months but kept getting the runaround week after week. Then they come up with BS excuses of why they won't pay you."
We responded:
"I'm sorry to hear about your negative experience with State Farm. We appreciate you being a customer for the last 6 months. Here in our office we felt that we assisted you with proper care and guidance through your claims. It's important to note that experiences with insurance companies can vary for different individuals. While some may have had negative experiences, others may have had positive experiences with State Farm or other insurance providers. If you have any specific concerns or questions about insurance companies or if you'd like assistance in finding information about other insurance providers, I'm here to help."
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Missy Birkholz

July 23, 2024

5  out of  5
rating by Missy Birkholz
"Melissa Mangels is the reason I stay with State Farm. Her service is unmatched in the industry. She's always willing to help, friendly, responsive, and has our best interests in mind. There's not too many options left in the world of insurance, with this kind of personalized service and expertise. That's what I value most and gives me great peace of mind."
We responded:
"Thank you for taking the time and leaving such an amazing review. Yes, Melissa does provide personalized service. We appreciate your continued business. "
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TheDude (JustBob)

May 21, 2024

5  out of  5
rating by TheDude (JustBob)
"Excellent Service Providers On All MY Insurance Needs across the Board !!! It does not get any better. Melissa Mangels, my State Farm agent in particular is Fantastic!!! She takes excellent care of all my insurance needs and I wouldn't trade her for my new Indian Springfield Motorcycle She covers or for the World!!!"
We responded:
"Thank you for your amazing review. We are happy we have been able to help you with your insurance needs. "
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Richard Reed

May 9, 2024

5  out of  5
rating by Richard Reed
"I have been with Ralph Dunkley and State Farm for over 20 years great customer service, especially Melissa, they are the best!"
We responded:
"I appreciate you taking the time to leave our office a review. That is amazing you have been with us for over 20 years. Thank you for recognizing Melissa's great customer service."
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audrey meinhardt

April 25, 2024

4  out of  5
rating by audrey meinhardt
"The insurance is good. Melissa is incredible and amazing, I hope they treat her well there, she deserves it."
We responded:
"Thank you for your review. I will be sure to let Melissa know of your kind words and thoughts."
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Valerie Goncalves

March 8, 2024

5  out of  5
rating by Valerie Goncalves
"Melissa M. At Ralph Dunkleys State Farm Is the absolute best! She's Always looking for ways to help save us money, and always available when we have a question or concern. She goes above and beyond to provide top notch, first class customer service. 50 stars!!!!"
We responded:
"Thank you for your wonderful review. It's great to hear that Melissa goes above and beyond to provide excellent customer service and is available to assist with any questions or concerns. We appreciate your kind words and thoughts."
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Nick Peterson

March 7, 2024

5  out of  5
rating by Nick Peterson
"Melissa is the best always goes above and beyond to help her customers with their insurance needs"
We responded:
"Thank you for your wonderful review! Melissa is highly regarded for her exceptional dedication in assisting customers with their insurance needs. Her commitment to going above and beyond is truly commendable."
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John Stone

February 29, 2024

5  out of  5
rating by John Stone
"Laura is super helpful, very friendly, and very professional. Would highly recommend her for any needs you have."
We responded:
"Thank you for your positive review! Laura is highly recommended for her helpfulness, friendliness, and professionalism."
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Leigh anne Calhoun

February 29, 2024

5  out of  5
rating by Leigh anne Calhoun
"I absolutely love this office. Melissa and Laura are exceptional. They help you any way they can. I would recommend them over and over again. Thanks ladies."
We responded:
"Thank you for your kind review! We're thrilled to hear that you absolutely love our office and that Melissa and Laura have provided exceptional assistance. We truly appreciate your recommendation. If there's anything else we can help you with, please don't hesitate to reach out."
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T B

February 28, 2024

5  out of  5
rating by T B
"Melissa goes the extra mile every time. I feel like I am a valued customer. Thank you Melissa!"
We responded:
"Thank you for your review about Melissa. She is a wonderful asset to your team. You are a valued customer and appreciate your continued support."
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Brandy Heredia

February 26, 2024

5  out of  5
rating by Brandy Heredia
"Melissa has been the best with every service provided. Thank you"
We responded:
"Thank you for your positive feedback. We're glad that Melissa exceeded your expectations. We appreciate your support and look forward to serving you again, in the future."
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kennedy zwemke

February 16, 2024

5  out of  5
rating by kennedy zwemke
"Melissa at Ralph Dunkley’s office is the absolute best. It’s not often you can call your insurance company and they know you by name. This office has helped me for over 5 years through numerous moves, cars, motorcycles, RV trailers, you name it! There are no shady added details and they are always willing to walk you through the best option. They truly want what is best for you. Highly highly recommend. Good prices too"
We responded:
"Thank you for your wonderful review of Melissa and Ralph Dunkley's office! We're glad to hear that Melissa provides personalized service and has been consistently helpful to you for over 5 years. It's great that they have assisted you with various insurance needs and always prioritize your best interests. We appreciate your high recommendation and also note that they offer competitive prices."
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Joseph Stone

February 16, 2024

5  out of  5
rating by Joseph Stone
"Laura is an amazing person! She will be 100% honest and transparent. Definitely recommend!"
We responded:
"Thank you for your positive feedback on Laura! It's great to hear that she is highly regarded for her honesty and transparency. We appreciate your recommendation."
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Jake Downs

February 16, 2024

5  out of  5
rating by Jake Downs
"I called at 4:50 to make a claim for a new windshield, Laura lined up a company to come to my house, for the next day! Precision Auto Glass called at 4:57 to confirm my appointment. Super fast and great to work with!"
We responded:
"Thank you for sharing your positive experience with Laura. We're delighted to hear that Laura helped provide speedy and efficient service. We appreciate your feedback and are glad to hear that it was a great experience working with our office."
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Oléa Gough

February 14, 2024

5  out of  5
rating by Oléa Gough
"My home insurance doubled and I needed to find a more cost effective option. I went to State Farm and worked with Melissa. They were able to save me so much money! They reduced my mortgage payment by $200 without compromising my coverage. Not only that but Melissa was such a great mix of professional and fun. She made what could have been a tedious process enjoyable! Thanks State Farm and Melissa!!"
We responded:
"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that we were able to help you find a more cost-effective home insurance option and save you a significant amount of money. It's always our goal to provide our customers with the best coverage at the most competitive rates. We're glad to know that Melissa was able to assist you throughout the process. Our team takes great pride in delivering a professional and enjoyable experience for our customers, and we're delighted that Melissa made your interaction with State Farm a positive one. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out."
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Janeil Heywood

February 12, 2024

5  out of  5
rating by Janeil Heywood
"I was looking for new insurance and Ralph Dunkley was recommended by a family member who has been insured with them for several years. Laura has been so helpful and kind helping with any and all questions I had, and helping with the transition of insurance."
We responded:
"Thank you for taking the time to leave us such a positive review on Google. We are thrilled to hear that your family member recommended Ralph Dunkley for your insurance needs. At Ralph Dunkley, we strive to provide excellent customer service and ensure a smooth transition when it comes to insurance. It's great to know that Laura has been able to address all your questions and support you throughout the process. We truly appreciate your feedback and your trust in our services. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you in the future."
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Lyrik Mangels

February 6, 2024

5  out of  5
rating by Lyrik Mangels
"Melissa's expertise is truly remarkable! I'm delighted with the coverage I have and have full confidence that I'm well looked after."
We responded:
"Thank you for your kind words. I couldn't agree more. Melissa is a valued member of our team. Thank you for your trust and continued support. "
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Scott Mangles

February 5, 2024

5  out of  5
rating by Scott Mangles
"Melissa was so helpful, I was confused on alot of stuff and she was able to dummy it down for me so I could completely understand. I would highly recommend this agency and I would definitely recommend talking with Melissa"
We responded:
"Thank you for your review and recommendation. I appreciate you taking the time to leave and sharing your experience. "
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Melissa

February 3, 2024

5  out of  5
rating by Melissa
"Love the girls and Ralph at State Farm they are the best."
We responded:
"Thank you for your kind words and 5-star review. "
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skepticnomore

January 10, 2024

5  out of  5
rating by skepticnomore
"We were very pleased with Melissa. She helped us work through all the details of changing our insurance to State Farm and made our move easier than we thought it would be. Very professional and knowledgeable. She gave us great advice and answered all our questions."
We responded:
"Thank you for your wonderful review. I appreciate your thoughtful words about Melissa. Yes, she is professional, knowledgeable and there to answer any question you may have. Thank you for your business. "
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Amber Claypool

December 29, 2023

5  out of  5
rating by Amber Claypool
"Laura is honest and trustworthy and will always go above and beyond to help. She's simply amazing and I appreciate all her hard work!"
We responded:
"Thank you Amber for your high review. We're delighted to hear you've had a positive experience. Laura is a valued member of our team, and your kind words will surely make her day. Thanks again."
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Lincoln Gorostieta

December 29, 2023

5  out of  5
rating by Lincoln Gorostieta
"Laura was wonderful answering my questions about event insurance. She was very thorough and knowledgeable. I had a lot of questions and she was very good to spend her time helping me out. She was great at answering all the times I called as well. Very helpful!"
We responded:
"Thank you for your continued support and kind words. I'm so happy to hear of the service Laura provided you. Our office is committed to providing you with exceptional service."
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Isaac Mallonee

December 29, 2023

5  out of  5
rating by Isaac Mallonee
"I really like how kind everyone is and how when you walk into the office they greet you and you feel so welcome."
We responded:
"Issac, Thank you for your warm and thoughtful review. I'm so glad you feel welcome in our office. "
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Connie Rodriguez

December 28, 2023

5  out of  5
rating by Connie Rodriguez
"Absolutely hands down best customer service!! The ladies in this office are amazing been with them over 15 years. Melissa is your go to gal for any insurance needs"
We responded:
"Connie, Thank you for being with us for the last 15 years. We greatly appreciate you taking the time to leave a 5-star review."
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Vern Waters

December 28, 2023

5  out of  5
rating by Vern Waters
"Melissa in Ralph's office has taken very good care of me for a number of years now. Even though many miles seperate my house for the office, it has been worth it to me."
We responded:
"Vern, Its amazing near or far you are able to receive the same level of care from our office staff. We thank you for your continued support and 5-star review. "